Shipping policy
At Baddie Authority Co., all products are made to order through our print-on-demand partners. Please read our policy carefully before purchasing.
How to Contact Us For any return, refund, or order concern, please contact the supplier that fulfilled your order:
- Printify orders: support@printify.com
- Tapstitch orders: support@tapstitch.com
You can also reach us directly at Sh3sobadd.indiar@icloud.com and we will help direct your inquiry. Please include your order number, photos or videos of the issue, and a brief description of the problem.
Request Timeframe You may submit a return or refund request within 30 days of delivery for Printify-fulfilled orders, and within 180 days for Tapstitch-fulfilled orders. For damaged, defective, misprinted, or lost items, please contact us within 7 days of delivery for the fastest resolution.
Damaged, Defective, or Lost Items If your item arrives damaged, defective, misprinted, or is lost in transit, we will offer a free replacement or refund at no cost to you. Photo or video evidence is required.
No Returns for Change of Mind Since all items are made to order, we do not accept returns for wrong size, color, or change of mind. Please review sizing charts carefully before ordering.
Non-Returnable Items The following are not eligible for return unless there is a manufacturing defect: tights, underwear, pajamas, swimsuits, socks, masks, and sample items.
Return Process All returns must be approved before sending. Do not ship items back without contacting us first. Unauthorized returns will not be accepted. Customers are responsible for return shipping costs.
Refunds Approved refunds are issued to the original payment method in the original purchase currency. Processing times vary by payment provider.
Order Cancellations Orders can only be canceled while still in review/pre-production. Once production has started, cancellations may not be eligible for a full refund. Contact us immediately at Sh3sobadd.indiar@icloud.com to request a cancellation.